Shipping
At PiliPalaStarGift, we are dedicated to delivering your orders promptly and efficiently. Please review our shipping policies and information below.
.International Shipping
1. Processing Time
International orders are processed within 1-2 business days.
2. Shipping Methods and Delivery Times
Standard International Shipping: Delivery within 7-21 business days, depending on the destination
Expedited International Shipping: Delivery within 5-9 business days, depending on the destination
3. Shipping Costs
Shipping costs for international orders are calculated at checkout based on the
shipping method selected and the destination.
4. Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, and fees. These charges are the responsibility of the recipient. Please check with your local customs office for more information on potential charges.
5. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track the status of your shipment on the carrier’s website.
6. Shipping Restrictions
We currently do not ship to P.O. Boxes, APO/FPO addresses, or certain restricted countries. If you have any questions about shipping to your location, please contact our customer service team at info@pilipalastargift.com.
6. Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us immediately at info@pilipalastargift.com. We will work with the carrier to resolve the issue and ensure you receive your order.
7. Changes to Shipping Information
If you need to change your shipping address or have any special shipping requests, please contact us as soon as possible at info@pilipalastargift.com. Once an order has been processed, we may not be able to make changes.
8. Contact Us
For any questions or concerns about shipping, please contact our customer service team at info@pilipalastargift.com. We are here to assist you and ensure your order arrives on time and in perfect condition.